The health and safety of our patrons, staff, and volunteers is our top priority. We’re taking extra precautions during COVID-19.

 

On Arrival

You may be asked to do a health check prior to entering the building. Mask or face coverings are required at all times throughout the building. Additionally, we have installed plexiglass partitions at our box offices to reduce exposure when speaking with our staff. While cash is accepted, please make payments by credit or debit card whenever possible to create a touchless environment. However, because touchless is not always possible, staff, volunteers, and patrons are asked to wash and/or sanitize frequently. Hand sanitizer stations are available throughout the facility and venues.

Attending a Performance

You may be required to social distance in lines and may be asked to take your seats early to avoid congestion in the lobbies. Food and beverage service may be limited to reduce congestion and potential transmission. In the initial stages of reopening, social distanced seating may be in place. Some seats may, therefore, remain empty to accommodate social distancing. Please do not change seats and remain in the seat you were assigned. To facilitate a speedy and safe departure from the venues, you may be asked to exit the theatre row by row, in one direction.

Surfaces and Air Circulation

In addition to increased frequency of routine cleaning, as recommended by Alberta Health Services, venues, high-traffic areas, and frequently touched surfaces will be cleaned and sanitized before, during, and after every event, in every venue. Energy-efficient Merv 14 Air filters (used in general areas of hospitals) have been installed to optimize air quality. The state-of-the-art system also provides us with the ability to completely turn over the air volume in the facility three times every hour.

Air Sterilization

Arts Commons has implemented an Ultraviolet Germicidal Irradiation (UVGI) solution in the building. This technology provides effective air sterilization through ultraviolet germicidal lights that produce short-wavelength light that destroys the genetic material in the nucleus of cells of microorganisms such as bacteria, viruses, and molds. Our UVGI system is installed in the ducts of our heating, ventilating, and air conditioning systems and irradiates the small airborne particles containing microorganisms as the air flows through the return air ducts in our spaces. Treating the air at these locations also ensures that air exhausted from the building is also sterilized.

Not Feeling Well?

If you are not feeling well or have been exposed to someone with COVID or COVID-like symptoms in the last 14 days, please stay home. Arts Commons Presents has temporarily changed our refund policy for the 2021-22 season. With this new “Change of Heart” refund policy, if you have been exposed, are feeling unwell, or have simply decided that you are not comfortable attending, you may receive a full refund for any Arts Commons Presents presentation. Please note that 3rd parties that rent our facilities and resident companies may have different refund policies – ensure you check prior to purchasing.

As the COVID-19 pandemic continues, please check this page regularly before your event to ensure you are aware of our most current protocols.